VoiceMatrixPROEnterprise Contact Center

    Omnichannel communication powered by CRM intelligence. Connect with customers seamlessly across voice, email, chat, and social media.

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    2,000+ agents
    online now
    99.9% uptime
    guaranteed SLA

    Features

    Everything you need to run a modern contact center

    WebRTC Softphone

    Browser-based softphone for seamless voice communication without additional hardware

    CRM Integration

    Real-time customer data integration with leading CRM platforms for enhanced insights

    Omnichannel Inbox

    Unified inbox for Voice, Email, Chat, WhatsApp, and more communication channels

    Analytics & Reports

    Comprehensive analytics and reporting capabilities for data-driven decisions

    Supervisor Tools

    Real-time monitoring and management tools for team oversight and optimization

    Secure & Scalable

    Enterprise-grade security with end-to-end encryption and compliance standards

    Seamless Integrations

    CRM Integrations

    Seamlessly integrates with your CRM for real-time insights and automation. Connect your existing systems and unlock powerful customer intelligence.

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    NexaCRM

    Galaxy Dynamics

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    Microsoft Dynamics

    Enterprise CRM

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    SuiteCRM

    Open Source

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    Zoho CRM

    Cloud Platform

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    SugarCRM

    Customer Experience

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    VtigerCRM

    Business Solution

    And many more through our flexible API integration system

    REST API • Webhooks • Custom Integrations
    Transform Your Business

    Benefits

    Transform your contact center operations with cutting-edge technology that drives results

    Boost Agent Productivity

    Empower your team with intelligent call routing, automated workflows, and real-time customer data access. Reduce handling time and increase efficiency.

    Improve Customer Experience

    Deliver personalized interactions across all channels with unified customer context. Reduce wait times and provide consistent, high-quality service.

    Real-time Analytics & Reporting

    Make data-driven decisions with comprehensive dashboards and custom reports. Track KPIs, monitor performance, and identify improvement opportunities instantly.

    Scalable & Secure

    Enterprise-grade security with end-to-end encryption and compliance standards. Scale effortlessly from 10 to 10,000 agents without performance degradation.

    Login

    Choose your role to access the VoiceMatrixPRO platform

    Admin

    Complete system configuration, user management, and access control

    Supervisor

    Real-time monitoring, team management, and performance analytics

    Agent

    Customer interactions, CRM integration, and call handling tools

    Demo Mode - No credentials required